Wednesday, April 4, 2012

Bugatti's Steak & Pasta



[STAR RATING AND SUMMARY AT THE BOTTOM OF THE PAGE]


For my first Restaurant Review I decided to visit Bugatti's Steak & Pasta at the Ameristar Casino in St. Charles.  This Restaurant is located where "47 Port Street" used to be.  I remember eating at "47 Port Street" and remember enjoying their King Size Fillet quite a bit.  Having had that good experience and remembering that I rather enjoyed the look and feel of the establishment as well as the service, I felt it would be the perfect choice for my first restaurant review.  "Nothing like starting on a good note!" I thought to myself.

Bugatti's is advertised as serving classic American cuisine.  The Ameristar Casino website calls it a restaurant "Patterned after the finest St. Louis Steakhouses mixed with Italian flair, Bugatti's specializes in serving the finest steaks and Italian cuisine..." "Perfect! Right in my wheelhouse" I mused.  I was excited.   I happened to be at Ameristar with my 10 year old daughter on Saturday March 31st around 9:30pm on one of our regular "Daddy-Daughter Days".  She wanted to go to the "Landmark Buffet" but they had closed at 9pm.   I noticed Bugatti's didn't seem at all busy, so I suggested we eat there or we'd be left having to go sit at Steak & Shake.  She agreed and we went in.  As the host sat us at our booth she informed me that she could provide us with a kids menu for my daughter from the dining establishment next door.  A host, who is probably not payed a great deal when compared to others at the restaurant was willing to put forth extra effort to make us feel special and all at less than 1/2 hour before close.  A little check in the "Good service " column.   I appreciate the little stuff like that.  The Restaurant was pretty much the way I remembered it.  Nice higher-end restaurant feel, without being too ostentatious.  Maybe a bit more worn  looking then I remember but still warm and comfortable.  

My daughter's need to use the restroom facilities gave me an opportunity to give them a once over:  Clean, albeit a bit cramped but good enough.  While waiting to accompany my ten year old back to our seats I looked around at the open kitchen area.  All seemed clean as to be expected, yet among the 4 cooks, I noticed no one that struck me as the head chef, I tried not to let that concern me.  We were 1 of only 4 tables the other 3 were all wrapping up, maybe he was in the back.  When we got back to our table I looked over the menu (shown below):





􏰀 ANTIPASTI 􏰁
 BRUSCHETTA 7.49 
Grilled ciabatta bread, tomatoes, basil, garlic, burrata cheese  
 CHICKEN SPRING ROLLS 8.49 
Grilled chicken, pepper Jack cheese, cilantro, sweet chile sauce 
  
 SHRIMP MARTINI 12.99 
Chilled jumbo shrimp, cocktail sauce 
  
 CRAB CAKE 11.99 
Lump crab meat, rémoulade sauce 

 GARLIC SAUSAGE FLATBREAD 9.99  
House-made garlic sausage, fontina, mozzarella &  
provolone cheese, arugula  
 BUGATTI’S TOASTED BEEF RAVIOLI 9.99 
Beef & veal with garlic, oregano, Bolognese sauce 

 SCALLOP “BLT” 10.99 
Nueske’s bacon, tomato chutney, lemon aïoli 
  
 TUSCAN WHITE BEAN SOUP 7.99 
With lamb & Swiss chard 
 CARAMELIZED ONION SOUP 6.99 
Hearty broth, sautéed onions, melted provolone cheese 

􏰀 INSALATE 􏰁 

 DINNER SALAD 5.49 
Mixed field greens, tomatoes, pepperoncini,  
creamy roasted garlic vinaigrette

 TRADITIONAL CAESAR SALAD 6.99 
Hearts of romaine lettuce, Caesar dressing, ciabatta croutons,  
Asiago cheese, anchovies 

 PANZANELLA SALAD 8.99 
Campari tomatoes, mozzarella cheese, basil, red onion, 
ciabatta croutons, balsamic dressing 

 ITALIAN CHOPPED SALAD 7.99 
Chopped romaine, salami, tomatoes, mushrooms, red onions, 
garbanzo beans, provolone cheese, creamy roasted garlic vinaigrette 16.99 

PASTA

Lasagna
Baked pasta layered with ground veal, béchamel & marinara  
sauce, mozzarella, ricotta, Parmesan & Romano cheese 

GEMELLI CARBONARA 16.99 
Apple smoked bacon, peas, Romano & Pecorino cheese  

SHRIMP SCAMPI 19.99 
Sautéed shrimp in olive oil, garlic, fresh basil, angel hair pasta 
  
 LINGUINI DEL MAR 18.99 
Crab, shrimp, mussels, clams & calamari in white 
wine, tomatoes 

CHICKEN CANNELLONI 17.99 
Baked pasta stuffed with chicken, spinach, ricotta,  
mozzarella & Parmesan cheese, marinara 
    
PASTA RIGGATONI AL FORNO 17.99 
Sweet Italian sausage, spinach, artichokes, roasted garlic,  
Parmesan cheese, olive oil 
    
SPAGHETTI 15.99 
With your choice of meatballs or grilled Italian sausage, marinara  

FETTUCCINE ALFREDO 16.99 
Fettuccine noodles, classic  Parmesan cream sauce 
With chicken 17.99         With sautéed shrimp 19.99 

􏰀 SPECIALITÁ BUGATTI’S 􏰁 
Served with your choice of a contorni 

BRAISED SHORT RIB 24.99 
Roasted corn polenta, rosemary veal jus 

GRILLED BERKSHIRE PORK CHOP 24.99 
White bean ragu 

CHICKEN PARMESAN 18.99 
Scallopini of chicken, marinara, Parmesan cheese 

VEAL MARSALA 19.99 
Scallopini of veal, mushrooms, Marsala wine 

CHICKEN PICCATA  18.99 
Capers, shallots, lemon-white wine sauce 


 BISTECCA

WE SERVE ONLY THE FINEST HAND-SELECTED, AGED BEEF 
Served with your choice of a contorni 

FILET MIGNON Petite 34.99 
             King 38.99 

NEW YORK STRIP 33.99 

RIB EYE 36.99 

PORTERHOUSE 39.99 

PRIME RIB 
Saint Charles cut 33.99 
Saint Louis cut 28.99 

􏰀 FRUTI DE MARE 􏰁 
Served with your choice of a contorni 

 PAN-SEARED SEA SCALLOPS 24.99 
Sea scallops, pancetta, corn purée  

PAN-SEARED SALMON 20.99 
Roasted fennel, cannellini beans, oregano, tomato confit 

BUTTER-ROASTED SEA BASS Market Price 
Sautéed spinach & fennel in a saffron-seafood broth 

􏰀 COMPLEMENTARE 􏰁 
 ADD KING CRAB LEGS Market Price 
 ADD LOBSTER TAIL Market Price 

􏰀 CONTORNI 􏰁 
4.49 
MASCARPONE MASHED POTATOES 
BAKED POTATO 
LINGUINI ALFREDO 
SAUTÉED MUSHROOMS 
ASPARAGUS  
CREAMED SPINACH 
CHEF’S FRESH VEGETABLE 


My overall first impression of the menu was not very positive.  The "antipasti" seemed to be most exciting items on the menu', all else just seemed very ordinary: Lasagna, Cannelloni, Spaghetti and Meatballs, Fetuccini Alfredo reminded me of a Pasta House menu'.  Pan Seared Scallops, Salmon, Veal Marsala, Chicken Parm... BORING!  I understand you should have a few of these Italian/American mainstays, but add something with some POP.  Even the steaks seemed fairly dull.  No interesting dipping sauce, or even mention of a garnish that would add some uniqueness to it all.  I asked Giorgi our server, about the Mascarpone Mashed Potatoes and he simply explained them as mashed potatoes that had a creamy Italian cheese called mascarpone mixed in. I'm sure he was right and to no fault of his own, that was all there was to the dish, but once again... BORING!  I almost felt as though I needed to check the sign out front to make sure that in Twilight Zone like fashion, I hadn't walked into Boring's Restaurant at Ameristar instead of Bugatti's.

I convinced my daughter a big pasta lover to try a pasta from the main menu.  She chose the Spaghetti with meatballs.  I was confident that at the price of $15.99 the portion she would receive would be enough for her and would certainly leave some for me to try as well.  We were told bread was coming and so I decided against ordering an appetizer.  I figured that for an "American Restaurant with an Italian flare" tasting their best steak, the most traditional of Italian pastas, and the restaurants bread would be litmus test enough, to give me a clear picture of the restaurants quality.

The bread was brought to us expediently by Giorgi.  Now, you must understand that I am perfectly happy eating plain bread even for dessert when I find a good loaf.  However the 3 sauces that came with the bread peaked my interest even more. There was a nice sun dried tomato sauce (my favorite), a whole garlic cloves spread, and a spiced butter, all quite good.  Even the bread whose blondish crust and soft feel had put me off was better than average.  My daughter and I  polished off the bread promptly.  Just a few minutes later Giorgi brought us our dinners.  He had done very well refilling my water which I was drinking like a camel after a week long trip through the Sahara desert.


My daughter who to my shame will eat any white or red sauce no matter the quality as long as it is on top of a pasta noodle, took only one taste before deciding she was not going to eat any more of the two large meatballs on her plate.  The plate had come with a very modest serving of pasta.  It was hard to tell exactly how much because in typical American fashion it was drowning in tomato sauce.   Suffice it to say that I can't image any grown man being filled with a pasta entree of that size. I moved to cut a piece of the meatball with my fork to see if my daughter's assessment was accurate.  It was quite hard and took considerable effort to slice through without sending it flying across the restaurant.  Once I managed to chip off a piece, I understood her issues with it.  All you could taste was the overwhelming savour of the spices completely overpowering everything else.  The pasta was more of the same... actually exponentially worse.  No tomato taste could come through at all just the overwhelming taste of the spices and a lingering sugary sweet flavor typical in most American red sauces.  At times, I've had to politely endure similar sauces, at a well intentioned persons home who proudly served me spaghetti with a freshly opened jar of "Ragu' pasta sauce".  How do you people eat that stuff anyway?  It was an even greater shame when I realized that the spaghetti noodle had been cooked to perfection.  My daughter who I remind you is 10 years old, was able to finish the entire pasta plate by herself.  There is no justification for charging $15.99 for a child size plate of Spaghetti and meatballs, even if Bugatti's had any idea how to make a good pasta sauce;  Ridiculous.  However as I would learn this appears to be the embodiment of Bugatti's philosophy: Poor ingredients and small portions at high prices.  


My plate showed up with a potato that clearly dwarfed the "King Size" fillet.  The potato only came with butter and sour cream since that was all that was available on the spud, I was told.  The fillet had a few eye-drops worth of butter and 4 or 5 pieces of chopped green stuff.  It could not have been more than  2 inches thick with a diameter of no more than 3 1/2 inches.  That was it.  I squeezed it between my index finger and thumb and was immediately disappointed.  It had either been overcooked or it was not a piece of "Prime" cut meat.  I feared the latter was true.  As I cut into the middle of the steak I realized my fears were correct.  The fillet had been cooked right, it just simply was not a top quality cut of meat.  Once again the staff seemed to have done everything well, it was just a poor product and recipe.  The first taste was final confirmation the flavor just wasn't there.  Close my eyes and I would have sworn I had just taken a taste of a nicely prepared Sirloin, definitely not the Fillet I had been eagerly awaiting.  The words "We serve only the FINEST hand-selected cuts of Aged Beef" resounded in my head.  

As my server Giorgi came by to refill my water once again, he asked how our food was.  I never take out my frustrations on the server, the quality of the food is not under their control, but I was frustrated enough to clearly and politely let him know how disappointed I was with the entire meal.  I had been looking forward to a great fillet mignon and had been completely disappointed.  I told Giorgi that my steak was not a USDA Prime cut to which he quickly confirmed that it wasn't it was a Choice cut he said.  Maybe at 43 I am getting that early senility that I hear talk about every once and a while amongst my peers but how is that "only the FINEST... cuts of Beef".  In my expert opinion it wasn't even a good quality Choice cut.  Giorgi was polite and didn't argue.  He did exactly what a server should and promptly sent a manager over to the table.  I explained the same to him in no uncertain terms.  He offered a different selection and I believe he was even offering to take it off my bill when I interrupted him.  I thanked him but told him I had not come there to get a free meal but to get a good one and that prospect had long passed.  He left a bit frustrated but was polite enough through it all.  My daughter scolded me and told me I had been mean.  I explained that I was a bit bitter having payed $38.99 for a steak and potato and having eaten the potato much more eagerly than the steak; even if I am a quarter Irish, there is something definitely wrong with that.

In conclusion, I miss 47 Port Street!  Apparently I'm not the only one.  Looking at reviews of Bugatti's on other sites  I realized that most if not all positive reviews of the place are from 2005 - 2006.  Bugatti's has basically reaped the benefits of 47 Port Streets reviews for themselves.  Lucky for them.  The only real positive things that I can say are that my server Giorgi was good (I tipped him well), the free bread spreads, and the baked potato were the highlights of my $55+ Dinner.  It's a sad first review for an even sadder excuse for a fine dining restaurant.  My suggestion to all of you, if you are considering dinning at Bugatti's, is to go somewhere else... anywhere.  Bugatti's at Ameristar is simply put a bad bet!  

Summary    


Pros: Good service and above average atmosphere.


Cons: High priced poor quality food and mostly boring menu choices, a place to avoid.


Conclusion: I should have gone to Steak & Shake.
  












    

Tuesday, April 3, 2012

BLOG INTRODUCTION

Tuesday April 3, 2012: INTRODUCTION


So here you are!  Trying to find a nice restaurant and enjoy a good dinner.  Maybe your looking for a place to take your favorite lady or gentleman friend, fiancee or spouse, business associates or big-wig from out of town.   Maybe you 're just in the mood for that dish that's been on your mind all week. You know, the one you promised you'd treat yourself to if you made the sale, got the job, solved the problem, passed the test, won the game... whatever.  You just know this time it's too important to leave the choice to chance.  Let me set you at ease.  I can help.  Why me?  Good question.  Well, that's what this "Blog Introduction" is here for.   I tell you a bit about myself and about what standard I'll be using to rate these restaurants.  Having done this, you can then be certain that this blog will help you find exactly what you are looking for. 

My name is James Reedy and I'm the Executive Chef and Owner of a Personal Chef Services Company here in the St. Louis-St. Charles MO area.  I have been a Chef for over 20 years and I specialize in both Fine Italian and American Cuisine.  I was born in Catania, Sicily, to a career Navy man and a small town Sicilian girl.  So, even though I can't ever run for President of the United States, it did provide a few advantages.  Having spent most of my life in two different countries, and being surrounded with an Italian family deeply entrenched in the food industry, I gained a great perspective on both culture's view on food.  I eventually received my training in Sicily and had various stints at many restaurants in both Italy and the US. 

Here is the real important stuff... Along with being a trained Chef, I am a huge foodie, but not a self righteous food snob.  I have had the best food from all over the world but I'm not above stopping at a fast food joint and grabbing a burger after a busy day.  After 43 years of life and 20 years as a Chef, I know what's good and what is not. What are my food philosophies?  I'm glad you asked:  Food should taste great!  That's Rule number 1.  I know it seems obvious doesn't it, but to some it really isn't.  Many chef's I know constantly sacrifice taste for what looks good on a plate, for what is healthier, for what sounds exotic (or sometimes even disgusting), or to say they cooked the dish using some ridiculous technique using dry ice and a car muffler.  TASTE IS NUMBER ONE IN MY BOOK!  I'm not saying that all the other stuff I mentioned above has no importance, I'm just saying that taste is paramount.  When I go out to eat at a nice Restaurant I want the taste quality of the food to be commensurate to the price tag.  If it tastes great then I will appreciate the look, exotic ingredients and technique used to make it, but not until it passes the taste test. 

I understand that price is a concern for most of us.  However, I will be reviewing Restaurants that most of us look at for a special occasion and not as an every day or week stop.  That is not to say that I will not consider price, but I will do so in terms of value.  Just to give you a little insight into how I process value, here is an example: I refuse to order a soda at a casual dinning restaurant because I find it offensive that restauranteurs across the board will charge $2-$3 dollars for something that costs them about $.12.  I don't believe profit is a bad word, but I feel like I'm being taken for a fool when I am forced to pay 2,500% profit.  On the other hand I'm not like a friend of mine who refuses to buy thin crust pizza over regular crust, even though he concedes he likes the thin crust better, just because he's not getting as much bang for his buck.  If you agree with that mentality then I'm afraid your beyond my help.  I will never be able to convince you that paying $30-$40 dollars for an 11oz. USDA Prime cut Fillet Mignon is worth your money when compared to the 22oz. steak with all you can eat french fries and green beans over at the Sizzler. 

Another standard I'll use when Rating a Restaurant is:  Service.  Bad service can definitely ruin a good dinner.  What do I consider Bad Service?  Wow, another great question, you're on a roll.   I don't expect a server to be ready to fill my glass every time it goes below half but I also don't expect to sit there sucking on ice cubes all night desperately wondering where my server has gone.  I also believe a server should smile.  Radical idea isn't it?  They should behave as though they are happy to be there and happy to see me and to make me feel welcome.  They should have a perfect mix of professionalism and friendliness.  Every server should know their restaurants menu and be able to explain it as well as give their impressions on most items I ask about.  Finally here is the big one for me: Through the years I've had the pleasure of working in sales and I'm a sucker for a good salesperson, but that is only when sales is that persons main job.  I don't want to feel like I have to be on my guard because my server is constantly trying to raise my bill by hard selling or assumptive selling me a salad, and extra side or whatever.  So, things like "Which one of our bottles of wine (or desserts) would you like me to open for you (bring you) with your entree (after your main course)?" or  "Always suggesting I get the highest price items on the menu"or "Would you like a salad (or side) with that? (only to find out later that the salad or side was an additional charge)".  Sorry, I don't like that.  You're my server not a used car salesman.  I've come here to relax and have fun not to be highjacked with half truths and extra charges.  I have often left a great server a 50% tip because I appreciate a job well done. Yet, I will not hesitate to take the charge for that extra item I was saddled with, right out of the servers tip total. 

Finally I will briefly touch on the Restaurants feel and look.  This to me includes how loud the kitchen is as well as how pleasant the management is as well.  I always try to speak to a manager if one does not approach me.  I think it's important if you are dining somewhere and trying to make an impression that you don't find a manager that has a chip on his shoulder or that has smart alec comments in response to a concerns you may have.  That can make you look like an idiot and ruin your special night very quickly.

I hope you enjoy my reviews and direct others to look me up as well.  I welcome all comments and I am confident that my expert advise will help you choose the perfect restaurant for your perfect night out.